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Reviews

MC
Marco C.

04/26/2017

Provided by YP.com

This business has the worst customer service skills I have ever experienced, and I work in the automotive industry and have worked in the restaurant industry. From the Top, to the regional, all the way down to the complex managers they hire to run their buildings, I have experienced nothing but neglect, disrespect, and blatant disregard since I have started with trying to get an issue resolved. My apartment was damaged due to the facility's lack of attention to detail ( water damage, dust and dirt from brick pointing, dirt and grime tracked in from the kitchen makeover) then i was charged after I moved out for carpet replacement. After I refused to pay, it was turned into collections and has impacted mine and my roommates credit history severely. I have been able to remove this invalid debt from my credit history but my roommates have not been quite as fortunate and there has been no effort on Sierra Managements part to assist with the issues on the credit bureaus, even with paying this in full. I have been passed from person to person, I have been treated like a low class citizen, I have been laughed at, and i have not been called back after 6 messages and a verbal promise to get back to me from one of their executive positions. My time renting at Nob Hill Apartments, and my experiences with Sierra Management have been disgraceful. They don't even deserve the one star I was required to give for a review.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Extra Phones

TollFree: 800-266-2278

Category
Apartments
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