Brookdale Plano
3000 Midway Rd, Plano, TX 75093
Reviews
06/13/2012
Provided by SuperpagesMy Mother has been there for five years and the management has changed four times. Each change has brought inferior care. This last company called Brookdale Senior Living cares more about their investors than their tenants. While my mother's rent continues to rise, her care needs are ignored. All of the money and effort is going to a new decor for the facility, not for her basic needs. They have ignored her requests for bathroom assistence and often times, do not take her to the lunchroom to eat. DO NOT place your elderly parent in this facility....it will be the biggest mistake you will ever make.
10/01/2010
Provided by SuperpagesThe place is well staffed and has meals that are out of this world,Five Star quality every meal. Staff is friendly and if you have a problem it is addressed by the Director immediately. The smaller size of the building makes it very homelike and offers a great choice of activities for all of us.(We recently went to the Improv comedy club,what a wonderful experience) Most of all it has a State certified alzhiemers care unit which allows me to be with my husband yet allows me to have my own private space in my own apartment. I thank God everyday for this place.
More Business Info
- Hours
- Regular Hours
Mon - Sun: - Extra Phones
Fax: 972-473-7403
TollFree: 866-837-3025
Phone: 972-473-7480
Phone: 972-781-6840
Phone: 972-846-4470
- Payment method
- insurance
- AKA
Horizon Bay Retirement Living
Horizon Bay Plano
Brookdale Senior Living
- Other Link
- Categories
- Assisted Living Facilities, Assisted Living & Elder Care Services, Nursing & Convalescent Homes, Nursing Homes-Skilled Nursing Facility, Residential Care Facilities, Retirement Communities
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes