Celebrity Beauty Waxing & More

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Disappointment. I had to reschedule my appointment twice. Because I was robbed and I had to not only get a drivers license, credit card and PASSPORT.....ALL within 3 days.....I had to rework all my appointments. And not knowing how long it would take at the federal building I was unsure when to make an appointment. I called several times, only and always to get voice mail and was told to use online service. I even called when I got out early as to let Courtney know I could come early if she needed me to. I show up and she has no idea what has been going on.....proceeds to roll her eyes and then tell me she is going to charge me $20. Again without asking any questions. I WAS looking for a new esthetic ican as mine moved. Not only did I just leave in tears, I will not be going back. In the service industry, you need to be personable, understanding and answer the phone vs using online only.