Crest Cadillac

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I love my car and the service I get a Crest Infiniti.

Crest are leaders in the Automotive Industry



I have been a loyal customer to Crest Cadillac for 7 years. In those 7 years I have received the best service I could have ever hoped to receive in the automotive industry. From the moment you pull into the service center you are greated by friendly staff that open your door and greet you with a warm welcome. Your service advisor has you and your vehicles best interests at heart and are well educated in providing invaluable knowledge that ensures you make the best possible decision for your budget and car care needs. They will accommodate you with a concierge service that knows how to expedite speedy service when getting you on the road again in loaner car while they work on your vehicle. The quality and pride that the mechanics take in their workmanship sets them in a class of their own. I made a promise to Crest that the next Cadillac I would purchase would be from their dealership due to their impeccable dedication to their clients. I recently purchased my 2nd Cadillac and I must say that I could not be happier with my decision to honor my promise. Again, Crest Cadillac delivered world class service and I am proud to say i made a GREAT choice!! Thank you to the Crest Family for staying true to values that makes me proud to say I am a Crest Cadillac customer!!

Sold my 2012 GMC Sierra on June 10th 2014 Al Tarrant said he would have my check on June 11th and would call me to come pick it up or mail it to me. Called him back on June 16th after NOT hearing ANYTHING from him, low and behold he was just getting ready to call me to let me know it would be 10 days before I could get paid for the truck they purchased from me on June 10th and in their possession since June 10th. I would NOT sell them your vehicle unless they give you the check same day you give them your keys!! It was my fault for trusting the word of a car salesman but I can assure you Crest Cadillac will never see me again and I will let friends and family know what they did and HOPEFULLY keep them from giving them any business EVER! I will continue to write reviews stating what happened until I get my money. JUST PATHETIC

Purchased my CTS V from Crest in 2012, and the finance manager that signed me up convinced me the NPP Tire Assure they sell was top notch and way worth purchasing it. He informed me that it covers wheel damage as long as you do not use the incorrect terms when filing a claim, because they will not cover curb damage. I was told if the tire is damaged as well as a result then they will replace the tire. Sounded like it was a good quality product, and he was very adamant about me getting it. Now when I need to use the coverage, because driving through road construction I hit pot holes that scratched my wheel up severely and bubbled my tire they will not cover it. I had the tire replaced on my own, because I did not feel safe driving with a bubble the size of a golf ball on my front tire and still have the receipt but the company denied my claim. Therefore, I purchased a useless product that Crest and the finance manager made money on yet does not no good. My service adviser, Randy, (great guy) went to Jody Brosin, the finance director, and explained the situation to him and he asked what it would cost to fix the issue. Randy informed him it would be $180, and Jody said no he would not help cover the repair. I guess my car purchase, the money they made on me financing with them and off of the tire assure product, and the fact I bring my car there for service isn't valued enough to cover $180. Now that I know that I will not return, and I do not recommend this dealership.

Worst dealership ever. Sold my wife a car and then came back and told her it had been wrecked!! Never been able to fix our brakes or air conditioner!! Body shop is the worst. Will never do business with them again!!

Crest Cadillac sold my Mother (85 years old, suspended Drivers license) a New 2013 Cadillac CTS..My mother has Mental-Health issues and is at the point in life, where she is a danger to herself and others, behind the wheel.. We had to take her old Cadillac away.. My mother made the comment that she was going to Crest to buy a new Cadillac.. I called Crest and spoke directly to Mike Kell, the sales Manager.. I completely told him the whole story with my mom and that she would be coming up to purchase a new car... I told him that I did not want them to sell a car to her.. Pezhaman Kayden, the other Sales Mgr. also knew about the situation.. Mike told me that he would inform his entire sales team.. My Mother called Crest up a few days later and talked to April Atkins, the salesperson.. Mom Mom explained that she had no way to Get to the Dealership to buy a car.. April Atkins went to here house to pick her up, took her to Crest and sold her a new car, knowingly and willingly at Sticker Price.. Mike Kell did attempt to call me at my Home, however I was unavailable.. April Atkins nad Mike Kell knowing my mom 's situation, did something that is totally "unconscionable". They sold her a new car, as she presented them with a Blank Check. She never test drove the car. April drove her home and parked the car in her Garage for her.. I talked to the Owner of Crest, Mike Brosin, and he did offer to take the car back if returned within a 2 week period.. My mother, with her Mental Health issues, is scared to drive the car, however she wants to keep it and refuses to return it.. I know that makes no sense.. The car sits in the garage with 17 miles on the odometer.. I've confronted April Atkins and she know she did a terrible thing and took advantage of my Mother, she refuses to talk about over the phone and Mike Kell , would not return my calls after I spoke to him, the 2nd time.. They all know what they did was totally wrong. A Mentally-ill elderly woman that can't drive, willing to pay any amount of money with a blank check over rides morals and ethics.. Shame on all of you Crest.

Hershal Head has been great with during the whole process. One of the best experiences I have ever had at a car dealership.

Excellent service in all areas. I will tell my country club buddies about Crest Cadillac and encourage them to visit Crest in the near future....Roll tide!

Michael Laube was great. I know he worked hard on our deal and was one of the few sales people I know that was "on it". The F+I guy was good too...not too much pressure for after sales stuff.

I had a very good experience in my dealings with Crest. I am impressed with how every employee has a smile and makes sure the customer has been taken care of. It is my first American car in over 24 years but it will not be my last!!

Again, thank you for your response and hopefully look forward to doing business with Crest here within the next couple of weeks!

Excellent! Everything! Sales! Finance! Delivery!

I could not have had any better experience than this. It was simply beyond pleasant. Everything was what I expected or even better. And believe me, I explored other options! Caleb handled the finance and paperwork. He was very courteous and explained every single paper I was signing. I did not feel pressure at all in purchasing any extra options when he explained them all to me.

I am very satisfied! I couldn't be happier with my entire experience. The entire staff from Bryce to Miss Britt were excellent!

Thanks for taking time to make sure I was treated with patience and respect. No questions was too small for anyone to answer and I loved the professional yet relaxed atmosphere and camaraderie that greeted me each time I walked in. I plan to share my experience with my family and friends. In today’s world, that kind of service is rare yet so appreciated.

There was no playing around with words to confuse me the customer. Both of the reps were straight forward!

Excellent service! Our service tech, Gene, is a pleasure to work with and is a great rep for Crest.

Thank you! You can be very proud of your staff. They are #1 as far as I am concerned. I look forward to doing a lot of business with Crest!