Monarch Dental & Orthodontics
3516 Preston Rd Ste 600, Plano, TX 75093
Reviews
11/30/2009
Provided by YP.comEven at the initial appointment, the waiting time was unacceptably long. The front desk staff was giggling the whole entire time. Also, they called me a few days after I made my initial appointment to reschedule because the hygienists decided to take the afternoon off, so I rescheduled for 2 days later. After I was told this second appointment was confirmed, I showed up to my appointment only to find that the office was apparently closed already, and I was told they called me to reschedule. So apparently, after confirming my once already rescheduled appointment due to their problems, they tried to reschedule, yet again, but failing to reach me, didn't bother to try calling me except that one time. I asked to be called by their doctor and was promised it would be done, and was it? Of course not. No big surprise since apparently customer service and professionalism is the last thing on their mind. Avoid this office if you can!
More Business Info
Dedicated to proving Smiles For Everyone
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Extra Phones
TollFree: 844-681-3888
TollFree: 800-666-2724
Phone: 469-573-1177
Phone: 972-612-0493
Primary Phone: 972-867-3636
Phone: 469-351-4710
- Brands
- Colgate, Invisalign, Opalescence, Snap on Smile, iTero Scanner
- Payment method
- all major credit cards, financing available, insurance, debit
- Languages
- Spanish
- Associations
- American Dental Association
- Other Links
- Categories
- Dentists, Dental Clinics