Monarch Dental & Orthodontics

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OPEN NOW - Closes at 5:00pm

Even at the initial appointment, the waiting time was unacceptably long. The front desk staff was giggling the whole entire time. Also, they called me a few days after I made my initial appointment to reschedule because the hygienists decided to take the afternoon off, so I rescheduled for 2 days later. After I was told this second appointment was confirmed, I showed up to my appointment only to find that the office was apparently closed already, and I was told they called me to reschedule. So apparently, after confirming my once already rescheduled appointment due to their problems, they tried to reschedule, yet again, but failing to reach me, didn't bother to try calling me except that one time. I asked to be called by their doctor and was promised it would be done, and was it? Of course not. No big surprise since apparently customer service and professionalism is the last thing on their mind. Avoid this office if you can!