Buena Amor Ranch
5500 Highland Rd, Pleasanton, CA 94588
Reviews
10/02/2018
Provided by SuperpagesHad my horse boarded for a total of 2 months with Ranae and Brent Parker. The owner of the ranch is never home and hides when you knock on her door. Never returns your calls. Never responds to your messages (I have written her letters in hopes to get her attention as well) until the end of the month when it’s time to pay her. Jesus, the guy that is supposed to feed and clean them, doesn’t return calls neither. He told us to sneakingly bathe her in the afternoons when they aren’t there because the owner gets mad when you use her well water to bath the horse more than once a month. I paid extra to have her shavings changed every day. Which did not happen, not even once a week. The other horses boarded are in horrible conditions, so much that they are sick. There is soaking pee, and poop everywhere. They are never fed. As they stated they would at 8 am and 4 pm. Furthermore, they ride your horse without your permission and hurt them (I parked from a distance and saw). My horse has a shattered left knee that needed immediate attention from being hit by them. She has deep cuts from her back going around her stomach and legs. When I brought this to the attention of the owner she said the horse did that to herself (even though she is never there to see Jesus does not do his job and hurts the animals) to avoid having the city called to her facility and get her license revoked. The vet has stated in the report someone indeed hurt the animal, they weren’t self-inflected wounds. From the deep cuts in her back, stomach, legs and broken knee. I have removed my horse from this horrible facility since then. I will be posting pictures and get reports for your reference. Please avoid this ranch at all costs and pay the extra $100 to have your horse very well-cared for elsewhere. I don't wish this disgusting rage and simple sadness on my worst enemy. How could human beings be so cruel?! My horse was picked up from this facility today because of the horrible treatment she received. She is beyond underweight, scraped from head to toe and has a shattered knee! This ranch should be shut down for the simple fact that this lady only shows up when she has to get paid at the end of the month. AVOID HAVING YOUR HORSE BOARDED HERE AT ALL COSTS. I will upload my vet's documentation stating my horse did not have self-inflected wounds and that someone on the boarding facility did in fact abuse my girl. Don't want to take my word for it? Fine! Go anyday of the week and see the horses for yourself. They are sick, not fed, dirtyin their own filth of pee and poop. Owner will never take responsibility or respond to any of your calls or when you go to her house.
More Business Info
- Hours
- Regular Hours
Mon - Sun: - Payment method
- cash only
- Categories
- Stables, Horse Boarding