Dive N Trips Scuba Lessons

Write a Review925-462-7234

CLOSED NOW - Opens atTomorrow 11:00am

For your own and your family's sake, DO NOT get any equipment serviced at this shop. After having my dive equipment serviced at DiveNTrips it FAILED on the very first dive while at 30 meters. When contacted about the issue and what may have possibly been the cause the owner Gene replied "once equipment leaves this shop we have No Responsibility for it"
Frankly that is an Unbelievable attitude for a shop owner to have in regards to LIFE SAFETY Equipment and it's maintenance or repair! Gene's attitude while trying to get this resolved was inflammatory and ripe with accusation. His expressed opinion was it is up to the customer to insure full functionality of equipment (at depth) prior to leaving his shop. Frankly I feel I would have had a better and safer outcome if I tried to service my equipment at home with a hammer.
If their equipment service and owner Gene's attitude is is any indication of how this shop regards customer service and the regard for their client's safety I would have second thoughts utilizing them for ANYTHING!
If I could give them negative stars as a rating I would.

I took open water certification scuba lessons with Dive N Trips and had a wonderful experience. Gene, Dayle and Rick kept me so safe! It was "safety, safety, and more safety! And they made it so fun! Thanks! Mary