Your Event Party Rental

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Your Event was awesome! Very helpful and knowledgeable. Linens, tables and chairs made our graduation party look fabulous!

Will Never work with this company again. By far the worst customer service I've experienced. Our company rented a tent for an event. The tent was only anchored with 2 small cinder blocks. A storm blew the tent over through the night and all merchandise was ruined. To make matters worse, this tent company made our employees drive back out to the event site at MIDNIGHT to break down and move the tent themselves. They refused to pick it up until the next day. No apologies or compensation was offered by "Your Event Party Rental", just a manager that quotes the liability disclaimer and blames the client.

We had a graduation party last weekend. We had already rented most of our items through Party Max in Livonia (very happy with their service). It was extremely hot so at the last minute we decided to rent a snow cone machine for the party. I called Your Event and asked about transporting the machine back to my home. I was told it would fit easily in the back seat of my car because it was a table top machine. While loading the machine in to my car the employee slammed the machine into the side of my car. She could tell right away by the look on my face I was not happy. It was a brand new car that I had only had for two weeks. When I said something about it she took off and went back in the warehouse without even as much as an apology, leaving a nice scratch on my car. When my husband talked to the office staff they looked as if they didn't believe him. When he told them he wasn't looking for any compensation and that he just wanted to bring it to their attention, they gave him a half hearted apology. I will never use this company again for any rentals.