Idaho Home Health & Hospice

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My mother had been under the care of IHC for some five years and loved the home health nurses for their excellent care. Then she was called last Tuesday by new manager Carla who abruptly informed her that IHC was ending its home health care provision on that very day. She learned she would be discharged later that same afternoon and was told that IHC could immediately transfer her to another health care entity if she desired. She was distressed by the incivility of the absurd suddenness change. Her confidence was shaken about the very practice of home health care as she expressed surprise at the degree of indifference and incompetence such an action suggested. She wondered if the callousness was typical of all home health care companies. My mother found the lack of notice extremely disruptive.