Ninestars Group USA Inc

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Sadly if you are looking for contact information for Nine Stars Group USA, you have probably already purchased one of their products and been refused service by Nine Stars Products. Do not buy their products, do not give them your hard earned money. Their product only works for a few short months and when it stops working they are disinterested in providing any further service (even if you meet all of their warranty criteria as I do) . You can, however, click over to bbb.org and give them a nice little writeup there.

This business promotes infrared trash containers. The warranty is good for only one year because the lids only operate for about a 1 yr to 1 1/2 years then they go out. The company's solution to the defective lid after the warranty runs out is to buy the lid at full retail price again and throw the old one away in you trash container. They don't offer recycling or fixing the lid at a lower cost. There is only one Receptionist/Customer Service Rep. trying to manage all the aggravated calls from hundreds of dissapointed consumers at this company.