U.S. Rare Coin Investments

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I purchased an item from this website and paid extra for priority 2 day service. After 10 days having received nothing I send a message through customer service asking for an order status. Shortly thereafter, I received a pending refund through Paypal with NO EXPLANATION. I sent a message to their customer service asking what happened with my order? NO RESPONSE. The item I purchased is still listed for sale and in fact they list 2 in inventory. The item was listed in their Book section and is titled: Cameo and Brilliant Proof Coinage by Rick Tomaska. He shouldn't offer items for sale if he does not have them. I will not recommend this business.