Pace BMW Service

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We had a horrid experience from management to service person Jason
They were nasty unprofessional and did not tell the truth
They treat customers like dirt with disrespect as well as have a pompous attitude
Even when you prove them wrong they spin the story
All customers want is too get a true accurate evaluation of their expensive auto and correct repair and service and move on !
It seems these people take every opportunity to ridicule owners !
Sounds also like since they can not have the pleasure and opportunity of owning a BMW THEY MAKE EVERY EFFORT TO DEMORALIZE YOU

WE SAY TO ALL BMW OWNERS ( for decades) especially disregard all the disrespect by the trio there (they know who they are ) and seek other avenues for service and write to BMW USA

I had the worst experience ever with Pace BMW. I left 6 messges starting at 7:30 a.m. before someone called me back at 3:30 p.m. to tell me the car would not be ready. Meanwhile the car was brought in the day before. And, its now Friday afternoon and loaner is not available. I left messages with the Manager who never called me back. I'm told its because BMW service is so busy - BMW is busy b/c everyone is having problems...