Royal Furniture Of Port Jervis NY

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I bought a new dining room table and chairs from Royal Furniture. I wanted furniture that would last like my moms dining room did when I was growing up. They directed me to the best brand around and gave me a price I couldn't refuse.

I like to shop around to get the best price on any big ticket items I'm in the market for. When I called Royal Furniture they blew all my other quotes out of the running. I bought what I was looking for plus I was able to put money aside for my next project. Thank You Royal!!!!

Royal Furniture is awesome. I can't stand pushy sales people. Not at Royal. Royal's people give me the perfect amount of service and space I need every time (I have worked with three different salse people over many years.) Their selection is incredible, not the blah, blah, blah stuff you see at the big box stores. And they have extremely fair prices. I send everyone I know there now. I wouldn't go anywhere else.

Just horrible, would never buy from again, can't even return a phone call, how hard is that? Had to chase to get answers and still given the run around constantly. Issue is still not resolved after 3 months, keep getting the run around. Nothing has been resolved, the BBB will be contacted, so will my bank for a full refund. DO not shop here!

As far as I'm concerned, Royal Furniture is the best!!! My experience was wonderful start to finish. It was time for me to put my father in an assisted living facility (which is hard enough) and we needed a few items for his room. Our salesperson Mike was so patient and kind with us. He directed us to items that he said worked for other people in the same situation. He was right on. It was just perfect for the room. He didn't try to sell us more than we needed. Plus, Royal Furniture gives free delivery! Good selection, great prices, friendly staff. Why buy at a big box store when you can get better service and prices at a local family business

Royal furniture is a great store. They helped me pick out everything i wanted! Sales people were very polite and helpful, and the delivery men were great! A+

I ordered a recliner in November 2009 and was given an estimated delivery date of January 2010. I called in February and was the leather was out of stock. I never received any kind of update from them. New delivery estimate - April 2010. I attemped to cancel the order - was then told they could give us a "better quality" leather for the same price that was available now. Delivery estimate is now first week of March 2010. It's March 9th. I called again and was told AGAIN that this new leather was out of stock. Delivery estimate of May 2010. It should NOT take 6 months to order and deliver a chair that is on their showroom floor. They do not follow up to provide updates. Very BAD experience with this store.