Valley Oil
Portland, CT 06480
Reviews
08/01/2018
Provided by YP.comI was very satisfied with service. . Very friendly customer care.
I would refer to anyone. They understand all of my concerns, and addressed them in a timely manner.
01/26/2011
Provided by YP.comAwful! We were on automatic and they let our oil run out. We then had to have our whole system cleaned and they made my husband purchase the service contract. We had already had a cleaning and were going to wait to renew our contract.Later that year they were booking cleanings 3 months out. You should not have to wait 3 months.As we were no longer under automatic, they delivered oil and tried to charge almost a full dollar over all other companies. They told me they hear that alot and they did revise the bill. I told them after our scheduled cleaning we were not going to use them and instructed them not to deliver oil to us again. A few weeks later they delivered oil again at a rediculous price.after being told not to. They "could pump it out for a fee!!!" They again revised the bill and while we were waiting for the revised bill and I had been in constant dialogue with customer service...They turned our last bill over to collections! (After 2 years of us paying on time) Too bad they now lose part of our payment to the collections agency. Serves them right! Stay away!!!!
02/17/2016
Provided by YP.comScam Alert!! Check yelp and other sources as well. Offers are bogus with many bait and switches. Just don't do it. Save yourself some money and aggravation
12/30/2014
Provided by YP.comexceedingly unhappy with them...and this is after 30 plus years with them. Had a nasty CS Rep; I am quitting when my overpriced oil contract runs out. The person I dealt with was rude.They are charging a whole dollar MORE than my neighbors are paying and would not listen to reason
02/05/2013
Provided by YP.comStay away from Valley Oil. I have found this company to be very unethical. They have made a habit of waiting for my fixed price contact to expire before making an extra delivery at well above market rates. I have been able to get them to adjust my bill after pushing the issue, but have to wonder how many unsuspecting customers are ripped off by such practice. I have had enough. I would rather support an ethical company.
12/13/2011
Provided by YP.comI have Been with Valley 7 years and my father 14. They have great customer service. They always come out when theres a problem and the equipment techs aren't young kids like my company before Valley. I would recommend them to anyone!
05/17/2011
Provided by YP.comValley is a great company! They pricing is fair, they allow me to go on a budget. They have never ran me out of oil...even after this winter we just had! Both my sister and father are now Valley customers and they are pleased as well. KEEP UP THE GOOD WORK!
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: - Services/Products
- Air Conditioning Repair & Installation, Heating Repair & Installation, H.V.A.C. Services, Residential Heating & Cooling, Preventative Maintenance, Equipment Parts & Replacement, H.V.A.C. Contractor
- Brands
- American Standard, electric, trane
- Payment method
- cash, discover, master card, visa, amex
- Associations
- BBB,BBB Accredited Business,Better Business Bureau
- Other Links
- Categories
- Fuel Oils, Air Conditioning Contractors & Systems, Air Conditioning Service & Repair, Furnace Repair & Cleaning, Furnaces-Heating, Heat Pumps, Heating Contractors & Specialties, Heating Equipment & Systems-Repairing, Oil & Gas Exploration & Development, Oil Refiners, Oils-Fuel-Wholesale & Manufacturers, Petroleum Products-Wholesale & Manufacturers, Plumbers, Propane & Natural Gas-Equipment & Supplies, Small Appliances, Water Heaters