Automotive Outfitters

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Awhile back I had a local 4x4 shop here in Clackamas install the Rubicon longarm lift onto my Jeep wrangler. The lift is slated as one of the best lifts for an all-around street/trail Jeep. Upon picking it up from the shop that installed it I drove away and at 35 Mph it began to vibrate. At 55 Mph it was shaking, and at 60-70 Mph it shook violently. Over the following eight months I returned it time and time again, dropping off the jeep only to pick it up at the end of the day to an “All Fixed”. What I learned on each incident was that their “All Fixed” simply meant that they managed to change the shaking to a different speed or frequency. At some point I just took it to another shop and suffered same outcome so I gave up. So fast forward… In an effort to “Calm this thing down” I decided to purchase new wheels and tires and therefore began my dealing with Troy and his crew at automotive outfitters. In order to keep this review somewhat short and to the point. After the install of the wheels and tires Troy did a full four wheel alignment and while it all helped, it was still there. Troy insisted that I bring it back to see what they could do. I returned the jeep and later that afternoon I got a call from Troy saying that he would like to keep it for a few days as each thing they tried either helped or made it worse but he felt that if given the time they could resolve it. Four day later I get the call from Troy that it’s ready and “I think you will like it”, he says. I didn’t have a ride to his shop during the day and Troy offered to drive it home as he didn’t live far from me and the wife and I could then pick it up after she got off of work. Two things here need to be said. First, when I drove it away from Troy’s home I didn’t hold a lot of hope that it would be gone, but hoped that it would be tolerable. I turned down the road… 35 Mph Nothing. 40 Mph, still nothing before getting to the stoplight at Hwy 213. “Cool I thought.” But here we go… Hwy 213, 40 Mph. Nothing. 55 Mph again nothing. 65 Mph OMG I found myself with a grin from ear to ear. 75 Mph and just the very slightest and normal for a lifted Jeep on 33’s and off road tires. Second, The bill. I knew the bill for their time was going be expensive and was prepared (they had the Jeep for four days). When Troy gave me the bill I gave pause and asked if it was correct. Absolutely he says. It was much less that I had anticipated. Troy I cannot thank you and your crew enough. You have won over my belief in outstanding customer service again. Thanks for everything. You guys are the best…

I had looked all over and other shops didn't want to deal with my unusual request. These guys seemed excited to work on something a little different. They gave me all my options and didn't pressure me into what they wanted me to have. I got what I wanted. I got wheels and tires and went back for tint. I have sent a few friends in and they feel the same. They earned a CUSTOMER FOR LIFE!!!

I had a great experince at Automotive Outfitters. I found them in the yellow pages. There ad said they had 10,000 custom wheels in stock. I had already been all over town looking for wheels for my Tahoe. All the shops I had been to had a very limited inventory. When I went to Automotive Outfitters they impressed me with there vast knolege of Wheels. They had an abundance of wheels to choose from. I got just what I wanted at a great price. They also tinted my windows. I will be going back for all my accessories.

These guys were very knowledgeable. I will refer all my friends to them. I love my car now I was going to sell it but after I put new wheels tires and window Tint on my car im keeping it forever. Thanks Guys

These guys were very knowledgeable. I will refer all my friends to them. I love my car now I was going to sell it but after I put new wheels tires and window Tint on my car im keeping it forever. Thanks Guys

i took my car in to the shop and they treated me well and i feel i got a very fair price. i was pleased with the entire experience from the work performed to the level of customer seervice.i reccommend automotive outfitters to anyone.