Banfield Pet Hospital

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OPEN NOW - Closes at 6:00pm

Everyone there was great. My cat had a sudden allergic reaction to some fleas and after only 4 days he ended up in pretty bad shape. He was itching way too much and it got to the point that I was afraid to even comb him. So we took him to Banfield, but we were afraid because we don't have a lot of money, but since it was our first time they didn't charge us for the exam. The best part about going to Banfield is that before they do anything to your pet they give you all your options and all the various prices available. While they did make suggestions about which medication would work the fastest or do the most, they didn't pressure us into getting the more expensive meds and answered all of our questions very clearly. Not once did they act like they were in too much of a hurry to listen to us and even too the time to answer a few questions about other issues that had nothing to do with why we took our cat there in the first place. Another major plus was that even though our cat wasn't doing well they didn't judge us or act like we were bad people. They showed a lot of compassion and understood that our cat is very important to us and a member of our family. They were very gentle with our baby, trying as hard as they to not hurt him when they had to handle him, and they didn't mind at all that he was getting into everything in the room and kept jumping into the trash can, saying "that's what cats do". In the end, they were professional, knowledgeable, compassionate, and caring. By the time we got home we could see an improvement in our cat's condition and the next day was even better. In the end, I will be taking him there again for sure. I got a pretty good feeling from everyone there, and I'm very picky about who I trust with my kitty.