Hertz

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The car broke down half way through my trip. I was stranded on the side of a highway in a rural area for 2 and 1/2 hours. I was told the towing company could not give me a ride and I should "get a taxi"! Highway I-82 near exit 131 in Washington. No place to take shelter, no bathroom and certainly no taxi cabs!!! Thank goodness all I suffered was a sunburn, a headache and cancelled meetings. Hertz Portland was unapologetic. They should put 1000 points in my rewards account (did I mention I am a Gold member -Presidents Circle) or at the very least apologize. The folks at Hertz Pasco were very nice and took good care of me.

Awesome service at the counter and in the returning lot. People friendly and will continue to rent from Hertz for all my future traveling.