Mercedes-Benz of Portland

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CLOSED NOW - Opens at 9:00am

I brought my car in for a regular service. Paid them to have a belt tensioner replaced. On my way home, I noticed that my A/C no nonger worked and my car was over heating. I called the dealership the next day. The service advisor argued with me over the phone and told me that there is no way they could have caused that problem. I finally brought the car back a few weeks later since I live 2 hours away. I told the service advisor not to work on the car and to only diagnose the problems. He informed me that the part they replaced had failed and he would replace for no charge. Then he informed me that my radiator fan had now failed and it needed to be replaced, total estimate= $1200. I told him to replace the faulty part they put in the last time and I was going to pick my car up and have it serviced elsewhere because he was treating me with such disrespect. The service advisor called me the next day and told me that he had the car ready to go and my bill was $1200. I told him that I only

Quick, friendly, exceeds expectations -every time.