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This place is crooked! I would never buy from them again - worst experience ever! I bought a new 2009 Ducati 1198 there in Sept 2010.



This was my experience:



#1. In the showroom - i saw my motorcycle a new red ducati 1198 (my mistake: assuming that the showroom shows new 2010 bikes only, 2009 and 2010 looks exactly alike). I was never told that i was dealing a 2009 bike off the showroom, i only found out during the finance signing....so beware! I was so tired after 6 hours at the dealership at that point I just wanted my bike and didn't care it was a 2009 or 2010. This was partially my mistake but i feel i should have been informed since the 2009/2010 looks alike. The dealership should also be marking their bikes 2009 or 2010 since they look alike!



#2 After the deal was done, I was called the next day by the finance manager Jason Wilson that he made a clerical error and did not add my pitbull bike stand into the sales price and that I still owe money for the pitbull stand. This was totally their fault - they should have itemize line items on the sales sheet for the parts...not just only on their computer screen.



#3 Jason Wilson finance manager informed me that the Ducati bonus dollars was $1200 towards the 1198. I asked for the line items of the sales price to see where the $1200 was applied. When I questioned the numbers because it didn't add up, he called back the next day saying that he made another mistake telling me the Ducati bonus dollars was $1200 which it was actually $1000. Yet, another costly mistake!



The sales process was horrible! The sales person made me wait for a few hours before meeting with the finance person - I think this was their plan...wear out the customer and then throw a bunch of numbers at them during the finance process.



I would recommend going to Ducati in Salem/Seattle/Bellevue before going to this place.



I do LOVE my DUCATI 1198 though!