U-Haul Moving & Storage of SW Portland

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OPEN NOW - Closes at 7:00pm

They are incredibly rude, particularly someone called Sandra that not only insulted us by calling us procrastinators because we had not reserved a truck we didn't know we needed until an hour earlier, and since they let the phone ring forever it is easier just to get there than to wait for someone to answer.They are rude, the will make any excuse to charge you for something that you didn't use and if they were the only people around here I would rather spend the money with a mover from Craig list. After the all the are all one and the same judging by their "customer service" and their business practices.

There were multiple problems with this transaction, starting from the initial call, when the agent provided incorrect and incomplete information. The person in the Tigard location was gruff and unhelpful. When I used "chat" to address the problem with one of your online agents afterward, he promised his supervisor would call the next morning, but no such call happened. When I tried to call back the next day, my call was disconnected. Completely unprofessional service from U-Haul at every opportunity.

While customers are not always treated with courtesy, they do have what you need at a reasonable price