Northeast Rehabilitation Hospital

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At Northeast they were very very rude to mom, dad & me. Very rough with mom, she told the nurse she was hurting her when moving her. They brought her down to a room w/ glass walls & a couple long tables, told us we couldn't go (sarcasticly) put food in front of her told her to eat, while nurse stood against wall watching her (according to mom) no conversation. Before i left to bring dad home because he was visibly upset. I was going to use rest room, male nurse snapped at me & said all guests use bathrooms down the hall, i said ok i didn't know. He said mom might have an infection because she came from a hospital & has a catheter. I informed him she did not have an infection & she did not have a catheter. He very rudely said yes she does, she has a foley bag. I informed him just as rudely that no she does not have a catheter, she has an Illiostemy bag & the foley bag is hooked to it so it doesn't need to be emptied as often. Mom was very upset & said get me out of here. We pushed call bell 3x over a 22 minute period & when nurse finally came in i asked to speak to a supervisor asap. She apologized & asked us to stay the night so they could monitor mom. The next morning mom was getting sick, nurse brought her to bathroom & started walking out of room (i was there, getting ready to say something) & another nurse walked in & told her there were 2 signs up (wall & door) stating Do Not Leave Unattended. The 1st nurse simply said oh i didn't see them. We ended up bringing mom by ambulance directly after to Portsmouth ER because her BP was 205/92. I WILL NEVER RECOMMEND THIS PLACE!!

I would love to say that we got the best treatment at Northeast Rehab but that would be a lie. I witnessed a patient waiting 45 minutes to get meds as well as basic services .It was sad to watch patients asking for help and not getting what they need.