Steve's Auto Electric & Repair
3700 Turnpike Rd, Portsmouth, VA 23701
Reviews
07/30/2012
Provided by YP.comWhere do I begin. I brought my 1963 Thunderbird here because I bout the car from Steve's father and thought he would do a good job with the repairs I needed done to it. I had a few smaller things done, brakes, and a head gasket replaced. When my transmission started slipping gears, I brought it in to have the transmission rebuilt. after 2 months, I finally got to pick my car up, and to my dissapointment, while my wife and kids were in the car...the transmission gave out completely in our mall's parking garage. this was the same day we picked the car up. when I finally got it back to Steves, he said he could get me a transmission to replace it, off another 61 t-bird. I asked the mechanic that worked on the transmission what'd happened the second time, and he very confidently said the reverse clutch went out. I asked why hadn't that been replaced in the rebuild, and his respnse was "it looked like it was still fine", when he told me this I figured he would be doing this work for free, since the rebuild was unsuccessful. After 8 months of calling week after week, and going up there week...after week...he finally said the transmission was done. when I got up to steve's he pulled out a ticket for $400 and expected me to pay for the screwup his crew caused. I was floored by the outright cockiness it took to give me a bill for something that was his shop's fault. I wouldn't reccomend Steves auto electric to my worst enemy, much less anyone else. this was approximately two years ago this all happened, and just to update things a little, he somehow found my personal phone number (that's been changed a few times) and called me to threaten legal action against me for posting the TRUTH online about his shady business. be very wary of any service his shop gives you.
More Business Info
- Hours
- Regular Hours
Mon - Fri: - Extra Phones
Fax: 757-399-0044
- Payment method
- amex, discover, mastercard, visa
- AKA
Steve's Auto Electric & Repair, Inc.
- Category
- Auto Repair & Service