Enterprise Rent-A-Car
13027 Poway Rd, Poway, CA 92064
Reviews
10/08/2016
Provided by YP.comNot happy with this Location. First of all they were too pushy for me to take the 1st car they showed me. Even when I was telling the lady that it won't work for my needs. Instead of telling me let me see what I can do, she kept on telling that it was a great car, maybe it was, but not for the quantity of people we were going to ride on it. She didn't even bother to ask that simple question before handing me the keys. I kept saying that I need something slightly bigger but then she point out to an extremely different type of car, actually it was a delivery mini van to my point of view, when there were other options on the car wash already but she didn't even want to try. No effort at all, I'm very understanding of things not being available but I was very disappointed that not the minimum effort was made.
Luckily, I drove to Rancho Bernado location and the guys there were absolutely great, when I explained them they got a great vehicle and even stayed a little bit over their closing time to get it ready and clean. That's customer service. I'd definitely come back to RB but not to Poway.
02/24/2015
Provided by YP.comI love Enterprise!! No matter what branch I rented from they are always great! Lisa and Phillip at this branch are totally amazing!
07/22/2014
Provided by YP.comI presently do not have a car and had been renting from the Poway, CA Enterprise since Feb. 2014 on the weekend special which ended about May 21st. I have had great service from the Poway Location, especially from Erica. I just wish that you had more specials for people who down own a car during your busy months. I was renting about every other weekend, but now only about 4-7 weeks until weekend special starts up again after Labor Day.
08/11/2009
Provided by SuperpagesFirst I was given a larger more expensive car than I asked for 3 days prior because it was "all they had available". Then I was duped into buying extra insurance for 11.99/day (which I immediately called and clarified with my insurance was not necessary) and when I went back to have them remove it, I was sternly warned to be extra careful because of what would happen if I didn't buy the insurance. I was so taken aback by the treatment that I returned the car. I would rather ask friends for a ride than deal with this business! Since then I have looked at other on-line reviews which all state basically the same scenario. I wish I had known.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Services/Products
- Airport Pick Up Auto Rental Car Rental Luxury Car Rental Rent a Car Rental Cars Van Rental
- Brands
- Auto Rental, Car Rental, Luxury Car Rental, Rent a Car, Rental Cars, Van Rental
- Payment method
- discover, amex, master card, visa, cash, check
- Other Link
https://www.enterprise.com/en/car-rental/locations/us/ca/poway-3248.html
- Categories
- Car Rental, Truck Rental, Van Rental & Leasing