Powell Animal Hospital, A Thrive Pet Healthcare Partner

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OPEN NOW - Closes at 7:00pm

Took our 4 1/2 month old large breed pup to PAH for boarding over Thanksgiving. Left a detailed note about how often he needs to be fed, even pre-measured and individually packaged all of the meals he would need while there. When we got back to pick up our sweet boy, there were 2 packages of his food left over when there should have been ZERO. Needless to say our poor baby missed two meals while he stayed there. NOT OK. Very unhappy. You wouldn't skip a baby's bottle a couple times would you? No. For this place to supposedly be filled with animal lovers, you would think they would take the care of our boy seriously. I think whoever was scheduled just didn't feel like going for the whole time needed because it was a holiday. FIND ANOTHER JOB IF YOU DONT WANT TO TAKE SERIOUSLY THE CARE OF OTHER LIVING CREATURES. Also on top of all of this, they were very rude about payment as well. Neither a professional nor caring environment for your fur babies. DO NOT TAKE YOUR PETS HERE IF YOU EXPECT THEM TO BE FED.

Do not sign your pet up to see Dr. Haig. He is arrogant, condescending, and very uncaring of pets and their parents. On the other hand, we found Dr. Walker quite the opposite. If you love your pet and are considering Powell Animal Hospital for their care, you should avoid Dr. Haig and request Dr. Walker.