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I WOULD GIVE THIS COMPANY A ZERO IF I COULD BUT IT WILL FORCE ME TO GIVE IT AT LEAST ONE STAR. HORRIBLE! STAY CLEAR. THEY MAKE THIS PROCESS VERY VERY DIFFICULT UNNECESSARILY...SNOTTY STAFF, UNPROFESSIONAL, NOT CONSUMER FRIENDLY, CATHY ROE? STEER CLEAR SHE IS NOT HELPFUL IN ANY SENSE.....UGH. PURCHASED LAND IN CHICAGO AND NEW YORK EASIER THAN CATHY CLOSING AZ PROPERTY.....I AM SO.....UNIMPRESSED.