Virginia Eye Institute

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CLOSED NOW - Opens at 8:00am

My wife and I had our eyes checked Nov 4, 2014 and just recently received our new prescription glasses purchased through Costco. We are satisfied with Dr Rosenberger's services, BUT, VERY DISAPPOINTED WITH THE OPTOMETRIST WHO PERFORMED THE EYE EXAM. Very little explanation what was going to happen or how the exam was to take place. It was like being pushed through quickly so the next patient could be checked. The person performing the eye test exam was not very patient friendly. The eye test, worst I have ever had, WAS incomplete, as now after I have received my new glasses I find it really was not good. I spent $239 x 2 (me and my wife) for glasses and mine are not a good fit for reading. My old glasses are perfect for both distance and reading. the new glasses with your prescription the reading is not clear, I believe they are stronger than the old glasses rx. After the exam I questioned that I did not remember being tested for reading strength and the answer I received was reading strength would be based on the distance strength determined and it was also based on age,,,,,,, well,,,,that does not agree with me! I now have glasses that the reading portion is not clear, I believe stronger strength over my old ones was applied. Also, when I did the exam, RX and Medical, was told my previous records were not available so personnel could see what my condition was before and so it could be compared to latest review done on Nov 4, 2014. That is not right, how can you do a good check if you don't have previous to compare with. I AM VERY DISAPPOINTED WITH THIS SERVICE AND WILL NO LONGER USE THIS VIRGINIA EYE INSTITUTE!!!!!! David Bradford (804)898-2473 DO TRUST YOUR GLASSES RX ON THESE PEOPLE. HAD TO SELECT AT LEAST ONE STAR BECAUSE OF THE PROGRAM, SO, DON'T BELIEVE THEY DESERVE A 1 STAR RATING