At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
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Reviews

MS
Michael S.

11/05/2014

Provided by YP.com

I recently recommended a friend to BB&T, and when they created his account they told us the incorrect amount of time for his funds availability. We went back in to file a complaint and after speaking with Kevin Boyette, we thought our problems were solved. Little did we know that he was upset that we complained about their lack of customer service and issues, so about a week later he canceled both my bank account and my friends. I was just about to transfer tens of thousands of dollars from Suntrust and Bank of America too, glad I didn't start relying on BB&T full time or I would have been without my money for a couple weeks while the closed account check came to the house. Kevin Boyette is a snake who lies straight to your face. How anybody can trust this branch is beyond me, they certainly have lost my entire family's support as well as anybody else who will listen to me. I will be filing complaints with the BBB and BB&T national. How dare anyone deletes my account when I never broke any company policies! Kevin Boyette should be fired immediately!

More Business Info

Hours
Regular HoursMonday:9AM-5PM , Tuesday:9AM-5PM , Wednesday:9AM-5PM , Thursday:9AM-5PM , Friday:9AM-6PM , Saturday: CLOSED , Sunday: CLOSED
Extra Phones

Fax: 919-936-3078

Phone: 443-367-3520

AKA

BB&T (Branch Banking and Trust)

Truist

BB&T-Truist

Categories
Banks, Commercial & Savings Banks, Financing Services, Loans
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