My Little Margie Cleaning

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Margie's cleaning service does an amazing job at a reasonable price. However, Margie herself has extremely poor customer service. At my appointment 2 weeks ago she had employee issues that required her to be over 2 1/2 hours late, which is fine, but she did not call me to inform me. I had to call her and she was still later than the 90 minutes she reported. I then had to change my day due to work, she confirmed with me, today she did not show up no call was made. When I called her She was unapologetic and abrasive. Her direct quote was " well you don't pay me that much anyways." When I said I needed to speak with my husband she said whatever and hung up the phone. There has also been 3 different people here to work so I was never sure who was coming to my house. I do not recommend this service, the good work is there but the management is unacceptable.