Bighorn Stove & Spa

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The worst get your money and they r done with u very rude on phone hung up on me .will not go in again

Extremely rude on phone. Continuously interrupted me during our conversation and rushed to end the phone call. Short and gruff in his conversation. $199 to tune up a single gas fireplace. Told me how busy and booked up he is, rather than attempt to meet my needs.

Very poor customer service, Gary the owner doesn't seem to care about earning your business either. I traveled 45 min with my trailer to make a $300. purchase only to discover they only deal in cash or personal checks. The thing is though I stopped in to inquire the week prior and called the day before going and it was never mentioned once about they're pay policy. I just walked out, done with them for good.

Beware...a simple service call costs $199 at minimum, no matter how much time they spend. The technician will be late (very, in our case. And no courtesy phone call to warn) and your problem will not be solved. There's a place in Canon City that charges much less.