Loudoun Valley Roofing
37306 E Richardson Ln, Purcellville, VA 20132
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01/23/2013
Provided by SuperpagesWe had Loudoun Valley Roofing come Check on a small leak, which we were told was a free assessment. The technician was very professional and kind. He got on the roof and reported that none of the pipes needed any repairs and asked to look in the attic. After looking in the attic, he determined that a pipe may need replacement. I asked for a bid of the work and was told that the owner would call to discuss the scope of the work and the cost involved. After a several calls and emails we determined that the bid was too high and that we would obtain another bid. Two weeks later our credit card was billed for $420 for work that was not done. When an inquiry about the charge was made the secretary asked if they could instead charge $180 for the first visit. While the technician was great, the management and administrative staff has been confrontation and unhelpful. They refuse to refund the money charged for no work. I would not recommend this company nor would I ever use them again.
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- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Brands
- Tamko
- Payment method
- master card, visa, amex
- Neighborhood
- Valley Industrial Park
- Accreditation
BBB
- Categories
- Roofing Contractors, Roof Trusses, Shingles