Computer Cable Store
550 Commerce Dr, Quakertown, PA 18951
Reviews
06/10/2014
Provided by YP.comTerrible company. They say that they can make ANY cable.
After making 6 phone calls with no response, I decided to just email them. After almost 10 email exchanges, the amazing sales rep Joe Rosenberger asked me to send a photo of the cable because he was clueless. I sent the company a photo and he then asked me to send the cable in so that they could have the exact male end that I needed. I specifically told Joe that, "Unlike the photo I sent you, (which had one made end) I need a cable with two male ends. I also ordered a video cable.
Two weeks later I received only the video cable. I send Joe another email and he said that they didn't get around to making the cable yet. When I finally got the custom cable it had TWO FEMALE ENDS and they lost the cable that I sent to them which is the only one that I had and trusted the company with.
Joe told me that the company "questioned my use of the cable that I wanted them to make for me" which I guess to them means they can send me any cable of their choosing and throw away my original cable.
This whole process took well over a month and I still do not have the cable I need.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: - Extra Phones
Phone: 215-529-1565
- Payment method
- cash, amex, discover, master card, visa, check
- Other Link
- Categories
- Computer Cable & Wire Installation, Computer & Equipment Dealers, Computer Technical Assistance & Support Services, Computers & Computer Equipment-Service & Repair