Aappliance Solutions

Write a Review217-228-1992

CLOSED NOW - Opens at 8:00am

Our experience with this company was extremely poor. The repairman who showed up to work on our dishwasher was rude. Did nothing but complain about having taken the job to repair our appliance and all most walked out with the job incomplete when he found out in conversation with my husband that we were renters. He was not prepared for the job and my I came home to many of my bath towels having been used to clean up a mess that was made while our appliance was being worked on. When I called to voice my displeasure this repairman hung up on me but then called me back about ten minutes later saying he pushed a wrong button and then proceeded to lie to me saying that my husband tried making him fix the appliance on Thanksgiving and that yes maybe he was unprofessional but I needed to see the situation from his point of view. I do NOT recommend this company at all.

Great service!

If it was possible to give 0 stars-I would. My ice maker is not fixed 2 1/2 months later (when I was told it was the valve and then the ice maker itself (after testing and replacing valve for $154.59)) I was told the ice maker was in the store, then on order. My phone calls are not being returned and the one time I physically showed up at the store I was told "We'll get to you when we get to you" before his mother (receptionist that actually refused to give me her name) walked into the back room and shut the door-leaving me alone in the store. Very glad they have security cameras installed to catch that interaction.

He helped me diagnose my dryer noise and had the part at a fair price. I could not be happier with them.