Elliott Vision Center
2722 Old Mill Dr, Racine, WI 53405
Reviews
11/10/2014
Provided by YPmobileI had been here in the past and really had an okay experience but this time was horrible. It seems that they can't keep staff for very long in the eyeglass area and even the manager that was really good left now too. I'll go elsewhere now as they are geared towards making money now instead of the concern of care and the front girl and manager are ill mannered and lack customer service skills.
11/10/2014
Provided by YP.comThis was my first visit and I was wowed by this office. I have never had such a great exam and the staff was not only knowledgeable but fun too. The selection of frames was good and not too pricey. Dr. Elliott gave me the most in depth exam I think I have ever had and was wonderful to chat with too. No problems with my insurance benefits here either. Wonderful all around.
11/07/2014
Provided by YP.comHorrible experience!!! Purchased glasses and prescription for $200. They verified I had VSP in Network coverage for my son who had a slight prescription. Told us that we had "great coverage" Paid for Raybans and prescription. 2 weeks later was called by Elliott and told insurance would not cover the prescription for my son and it would cost over $600. This staff is unprofessional as thy did not verify coverage properly when we came in. Elliot's staff knew my son's prescription was weak and even commented on it. They should have understood when they called VSP insurance what was covered and what was not. Seems my son's prescription was too weak to be covered, however he sees better with glasses. These people are happy to point out the fine print on the receipt that insurance charges can change...Ha...They were quick to take my money and not verify coverage properly. I would not recommend these people at all. They also seemed to not care when I told them my review was not going to be positive. if you have insurance, and you are going to Elliott Vision...make sure they 100% verify your coverage. Bad management, Poorly trained staff.
04/28/2011
Provided by YP.comElliott Vision Center was a great place to get my vision checked and glasses the service was fast and competent and the staff all seemed friendly.
Thank you for allowing us to provide your eye care services.
04/12/2010
Provided by YP.commy daughter got a pair of glasses their when we went go pick them up they were to big for her face . her father was their when she picked them out. They said they CAN NOT help me .so my daughter has glasses that keep falling off her . BAD CUSTOMER SERVICE.
I am sorry that your issue was not resolved to your satisfaction. This is absolutely not how we would normally handle any customer issues and I apologize that you were left feeling that you had no other options. Our opticians strive to offer great patient assistance and service. Please ask to speak with the office manager.
More Business Info
Your Family's Eye Doctor
- Hours
- Regular Hours
Mon - Tue: Wed - Thu: Fri: - Services/Products
- Comprehensive Eye Exams
- LASIK Co-management
- Medical Eyecare
- DMV Exams
- Safety Eyeglasses
- Contact Lenses
- Sports Eyewear
- Eyeglasses
- Sunglasses
- Brands
- Carrera, Harley Davidson, Kate Spade, Michael Ryan, Miyagi, Morel, Uga, Victoria's Secret
- Payment method
- all major credit cards, check, financing available, insurance, visa, mastercard, amex, discover, cash
- Location
- Located just North of Timers Beverage Center on Old Mill Drive at the corner of Northwestern and Green Bay Avenues.
- Amenities
- Wheelchair accessible building, restrooms, and exam rooms
- Accreditation
Member of the Wisconsin Optometric Association
Member of the American Optometric Association
- Other Link
- Categories
- Optometrists, Clinics, Contact Lenses, Opticians, Optometric Clinics, Optometrists-OD-Pediatric Optometry, Optometry Equipment & Supplies