Lighting Catalog

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DO NOT BUY from this company. After waiting 2 weeks I cancelled my order and now they are refusing to refund my $500. I have to file a complaint with the State Attorney General to get my money back. Horrible company and a bunch of scammers!

"After waiting 10 days for shipment confirmation of my "in stock" item, I called customer service at LightingCatalog.com today. After 4 attempts with extended wait times and one hang up on me, the customer service person told me that there had been a computer glitch and the order had never been placed with the manufacturer of the light I ordered. When I told her that there were over 30 of these items "In Stock" on their website when I orded them, she informed me that "In Stock" means in stock at their supplier, not at their own warehouse. She told me that Lighting Catalog is just a call center and that for every order they get, they have to turn around and place an order with the manufacturer, BECAUSE THEY HAVE NO STOCK!



Beware of this Company. They use deceptive practices misinformation to sell their products. If you are buying lighting on-line, use somebody else."

I'm happy with not just their products but their customer service too.



Call 888-338-8752 to get in touch with LightingCatalog.com.



They've always got some promotional offer goin and I got some coupons too.

I recently purchased a sink from efaucets.com, one of the companies in the EImprovements.com stable. When I received it, it would not cover the hole left by the old, removed sink. When I checked the specifications on the sink, they told me it was 15" x 15". So I measured the newly received sink from eFaucets.com and found it to actually measure 14 7/8" x 14 1/4 " which is why it would not cover the sink cutout.

Also, the new sink was not square; the left and right sides were shorter than the front and back sides. Since this appeared to me to be a design issue not sufficiently ex-plained by the seller, I wanted to return it. I then was told that I would have to pay the return shipping and a 15% restocking fee. Since the sink had been advertised as 15"x15", I felt those fees should be absorbed by eFaucets.com. The very smart mouthed customer service reps I spoke with basically said "Too Bad"; "You Lose". So with nothing to do with a sink that would not fit, I decided to pay all the fees. They were to give me a number to use for returning the unit, but that would take 24 hours, and they would email it. After 48 hrs had passed I called them again and they said it would take up to 3 - 4 days to receive the number. These people absolutely offer no assistance once they have your money. They smart mouth you on the telephone, hang up the phone on you, and could care less about you. I would NEVER recommend them to anyone (except maybe an enemy), and will most certainly never use them again.