Apex Appliances

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Apex Appliance is a terrible company!!!! Look on Yelp and you will see I am not alone. Very unprofessional and horrendous customer service. I have just filed an official complaint with the BBB. I bought a dryer from them on 11/23/12. It never worked perfectly, but when it got a lot worse I called for maintenance, well within the 1 year warranty. They missed 3 service appointments, and I had to call multiple times to schedule each appointment. The woman at the front desk is the rudest most unprofessional person I have ever spoken to. When they finally showed up they requested a $50 service fee, which I agreed to pay as long as they could guarantee that if the fix didn't work, they wouldn't recharge me the $50. They agreed, but when it came time to pay they did not provide any sort of written service request with a price or guarantee of the work. Also, what they "fixed" was one of the first things I checked before calling to request service. So they wanted me to pay$50 for not fixing anything, which is why I wanted a guarantee of their work. When I called the front desk to ask for some sort of official paperwork, she denied my request (with much rude yelling), and then said she was going to "void" my warranty, which doesn't seem possible since it doesn't say anything about the company having the right to void in the warranty. This company is awful and should not be BBB approved. I have never experienced such terrible customer service. Never buy from them.

i.e., A local favorite, or highly recommended Apex Appliance is a terrible company!!!! I have just filed an official complaint with the BBB. I bought a dryer from them on 11/23/12. It never worked perfectly, but when it got a lot worse I called for maintenance, well within the 1 year warranty. They missed 3 service appointments, and I had to call multiple times to schedule each appointment. The woman at the front desk is the rudest most unprofessional person I have ever spoken to. When they finally showed up they requested a $50 service fee, which I agreed to pay as long as they could guarantee that if the fix didn't work, they wouldn't recharge me the $50. They agreed, but when it came time to pay they did not provide any sort of written service request with a price or guarantee of the work. Also, what they "fixed" was one of the first things I checked before calling to request service. So they wanted me to pay$50 for not fixing anything, which is why I wanted a guarantee of their wor

Thank you for making the right diagnosis on our washing machine. I also appreciate the fast service.

Thanks very much for the excellent service. We have used Apex Appliances for many appliance repairs, and all have been completed expeditiously and correctly.

Excellent. On time,. Rates reasonable. Already have recommended this repair service to a friend.

I call Apex Appliances service they respond right away and get the job done almost immediately. Their professionalism makes it very easy on me and saves me a lot of time dealing with unhappy tenants.

The good things do not need a commercial, so I will just rate with max stars. We will use Apex Appliances again.

We were amazed at the availability of the technician. When he arrived, he diagnosed the problem fairly quickly and fixed the problem. Thanks for a great job.

Your time and generosity is much appreciated. It`s people like you that give service repairmen a good name. God Bless You!

Thank you for making the right diagnosis on our washing machine. The squealing is gone and the clothes are drier after repair.

Thanks very much for the excellent service. We will call your company for for any necessary repair service on our appliances.

Refrigerator repair - great and fast service from Apex Appliances - very knowlegable. They told me what had gone wrong and fixed the problem.

If you have any appliance which is not working, Apex Appliances is the man. I use his repair services for over a year when he first repair my old fridge, then put new life in my stove.

Your time and generosity is much appreciated. It`s people like you that give service repairmen a good name. We will gladly recommend your services. God Bless You!!

Since the installation of the new damper assembly our 1 1/2 year old refrigerator is actually working as it was designed to. Thank you for your diligence in this difficult repair and not giving up like the other companies did. Take care.

Since the installation of the new damper assembly our 1 1/2 year old refrigerator is actually working as it was designed to. Thank you for your diligence in this difficult repair and not giving up like the other companies did. Take care.

Excellent. On time, courteous, respectful, knowledgeable. Rates reasonable. Already have recommended this repair service to a friend.

We had a washing machine that wouldn`t drain. He came out on a Saturday afternoon and promptly identified and fixed the problem. He is polite, cleanly attired and professional. His fee was very reasonable. We will use him again and encourage you to do so as well.

I was very satisfied with repair on my cook top done by Apex Appliances. The tech came on time and did the diagnosis quickly. He was very polite and gave me a reasonable estimate. My cook top was fixed the same day and has been working ever since. My wife and I will definitely call Apex Appliances again.

I will not hesitate for a moment to recommend Apex Appliances to my friends. Apex Appliances has worked at my residence many times and I am happy with the job they've done. I will continue to use them for all my appliance repair needs. Thank you.