ARS/Rescue Rooter provides Raleigh-Durham with expert heating, air conditioning and plumbing services. Have an emergency AC repair or plumbing need? Call ARS/Rescue Rooter 24/7! Air Conditioning, Heating, Indoor Air Quality, Plumbing, Drain Cleaning, Sewer Lines, Efficient Attic Systems.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

KF
Ks F.

09/30/2021

Provided by YP.com

The tech tried to tell me one of the parts was not functioning at capacity. The unit is a top tier Trane & 3 yrs old. I was especially concerned with making sure the air cond line be cleared. He cut the pipe, gave a tiny puff by mouth. Made a comment that sounded negative & sealed it back.
***Since the service over a month ago, ARS calls my phone with solocitations EVERY MORNING! and will not cease or take my number off their call list. Today I’ve had to file a complaint with Home Depot. I am a 75 yr old & ill. I would recommend NO ONE USE THIS COMPANY & their shifty techs! I never write negative reviews but this company applies STALKING by phone. STAY AWAY.

DC
Derek C.

08/26/2015

Provided by YPmobile

Nick Ornatti was knowledgeable, professional and worked very clean. Highly recommended!!!

CR
Cherelle R.

07/24/2015

Provided by YP.com

My AC unit was acting up one year. And I called for someone to come out to look at it they said that it wasn't nothing wrong with it. The winter came so I didn't have no reason to turn on my AC but the next summer the AC unit just turned completely off. I called someone again and still had to pay for them to come but Ajmer was so nice and professional. He fixed the unit in the heat and he told me about the discounts that was available. I think the next time I have an issue I don't want to deal with nobody besides him. The other people that came out the first made a bad impression for the company. I really was thinking about calling another but I always give chances.

KO
K O.

07/15/2015

Provided by YP.com

Mr. Morrison presented himself professionally and provided after-checking assessment . I appreciate his service and ARS's services throughout the past 9 years.

JB
Jeanne B.

02/20/2015

Provided by YP.com

David B. was professional and knowledgeable. He taught me a few things about my heating system. He is an asset and presents very well for ARS. Excellent customer service.

PR
Pat R.

11/29/2014

Provided by YP.com

Nelson Martinez was our rep and he did an outstanding job. He was very through and find an issue with a 4 year old unit. He took his time and the job was done right. We appreciated the time and focus he took to ensure our system was running efficiently and safely.

NE
Neil E.

04/29/2014

Provided by YP.com

Ben S. did a professional assessment and explained all options and prices. No surprises!

S
susanmm

10/19/2012

Provided by YP.com
Drew did a great job helping ...

Drew did a great job helping not onlywith my home but he also replaced a system at my neighbors. Very professional

S
shogun007

04/04/2012

Provided by YPmobile
Great emergency service!

I called at 1:30 in the morning, they had the part on the truck and had the unit fixed in 45 minutes. Great Service!

E
ed27278

07/15/2011

Provided by YP.com
Call anyone except ARS for plu...

Call anyone except ARS for plumbing problems. They charged my elderly parents $219 to replace the rubber flapper in the toilet. It is a $5 part. They "fixed" it in 10 min. The next morning the toilet was still running. They had not fixed it. My dad had to repair it. I feel like ARS took advantage of them & gouged them with high prices. For that price they could have replaced the entire toilet. I emailed ARS & they did not care to respond. The only reason I gave them one star is because there was nothing lower.

claimed iconBusiness Response04/04/2012

I am very sorry for the negative experience that youhad with our company. If you contact me since I do not know who you are, I will gladly refund 100% of your money. We have communicated poorly if we did not show the value in the repair and expalin all charges before any work was done. In addition, the repair failed and you fixed it yourself instead of having us repair it free. All pricing is published and included the trip charge that is standard in the industry. I apoligize that I do not have any record of your email or I would have certainly responded. Again please contact me David Dombrowski 9198285147 ext 1123 and I will gladly refund all of your money and please accept my apology for any confusion. Thank you.

This listing has been claimed by a business representative.

More Business Info

24/7 Service Available. Call Now!

Hours
Regular Hours
Mon - Sun:
Services/Products
  • Duct Repair & Service
  • Tankless Water Heater Install
  • Gas Furnace - Install
  • Heat Pump Install
  • Installation
  • Water Heater Install
  • Air Conditioning
  • Electric Furnace - Install
  • Air Duct Cleaning
  • Service & Repair
  • Central A/C Install
Brands
ARS® / Rescue Rooter®, Efficient Attic Systems®, Metro
Payment method
all major credit cards
Associations
BBB Accredited
Categories
Heating Equipment & Systems, Air Conditioning Contractors & Systems, Air Conditioning Equipment & Systems, Air Conditioning Service & Repair, Air Quality-Indoor, Construction Engineers, Heat Pumps, Heating Contractors & Specialties, Heating Equipment & Systems-Repairing, Heating, Ventilating & Air Conditioning Engineers, Insulation Materials, Plumbers, Plumbing Contractors-Commercial & Industrial, Plumbing-Drain & Sewer Cleaning, Professional Engineers
Other Information

Parking: Lot, Free

Services: Duct Repair & Service, Tankless Water Heater Install, Gas Furnace - Install, Heat Pump Install, Installation, Water Heater Install, Air Conditioning, Electric Furnace - Install, Air Duct Cleaning, Service & Repair, Central A/C Install

Emergency Service: No

Free Estimates: Yes

Commercial: Yes

Insured: Yes

Licensed: Yes

Residential: Yes