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Reviews

RD
R D.

07/27/2018

Provided by YP.com

Very disappointed. I would NOT recommend this business to anyone. I placed an order with "owner" Reginald Savage, and he told me he could meet the order (30 chocolates) and would personally deliver the chocolates. I stated the type of chocolates desired for this purchase and I was very specific as to the time and date of delivery of the product. The owner told me this was not a problem and that he would handle it personally. Sadly, the owner not only did not deliver on the agreed date, but he did not call to notify me of the problem in completing the order and the delivery. When I called and spoke with him about this issue, he became quite verbose and gave nothing but excuses. He felt that calling me back and communicating the problems were not of importance to him....stating that I should have called him. I took Mr Savage at his word that he could handle the order and deliver per our agreement. After some communication, Mr Savage told me there would be no charge, saying that he took ownership to the fact that he failed to meet an agreement and failed to communicate with me. Then he texts me that he IS going to charge me. Shockingly, Mr Savage went to the person whom the chocolate gift was for and took them back. I am shocked at the lack of professionalism & communication. Then to physically go to the gifted party and demand the chocolates back. Mr Savage, you should be ashamed. Sad! Buyer Beware!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Thu - Sat:
Payment method
all major credit cards, mastercard, visa, amex, discover
AKA

Azurelise Chocolate Co.

Categories
Chocolate & Cocoa, Candy & Confectionery, Restaurants
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