Brakes Plus

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I find that it is incredibly, incredibly rare to have an excellent customer service experience these days. BUT, I can honestly say that is what we continue to experience at Brakes Plus. We've been taking our cars there for a couple of years now, and we have had nothing but an amazing customer service experience. They are honest...they take the time to talk to you....to explain things.... and make sure you are comfortable with your car's service. Even when we had an item of concern, they maintained their professionalism and candid honesty at all times. I work as a marketing consultant serving businesses of all sizes, and I have to say that the customer service I have experienced at Brakes Plus has been absolutely stellar and one of the best places I have ever been a patron of. I have nothing but positive things to say and I recommend them without any hesitation. If you're considering using them for your car care, do it. They may be busy, but there's a reason for that. You're going to get customer service that goes the extra mile and I think you'll be wow'd just like I was.

Friendly Staff - very accommodating. I was in the area and realized my wife's care was way past due for an oil change. Stopped by to see if they could fit me in. They got everything done in no time! Good service, reasonable price... just a little more pricey the last place I went. I would go back.

I have been using Brakes Plus to service my Honda Van (166,000 miles) and my Subaru (75,000 miles) for about a year. Glenn and Tim are by far the most knowledgeable and professional technicians I have ever had service my vehicles. Glenn always explains what service is needed, how much it will cost, and any options that may be available. He takes the time to answer any questions, and I have never felt any pressure to do more work than I was comfortable with. I have been to Brakes Plus for minor routine service, and some major repairs. Each time the work was performed professionally and correctly. This is not your typical repair shop. These guys care about doing the job right, and making the customer happy.

I have recommended Brakes Plus to a friend, and he was completely satisfied with the service he received from Glenn and Tim.

I will continue to use Brakes Plus and I will continue to recommend them to others.