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JP
Janet P.

07/16/2015

Provided by YPmobile

This place is disgusting. The owner is a two faced idiot. He is extremely arrogant, has no morals or values. Don only truly cares about ripping off his clients. His services are indeed basic and not impressive. He has stylist on his website that don't even work for him. Like I mentioned he is arrogant, pressumes of what he has not. He trash talks about his employees and clients as well. Don't waste your time and money at this salon. Its sincerely NOT worth it.

IK
Ida K.

12/06/2014

Provided by YP.com

WORST EXPERIENCE EVER! Where do I start????I picked this salon because I saw so many good reviews but now I now I'm really confused. So first off, my appointment was set for Thursday and I wanted 45 min for my stylist before I got up and told them to just cancel my appointment because I was tired of waiting. The owner came up and apologized and offer to take care of me on Saturday on his day off. This was very nice even though it was an inconvenience for me to have to come back and switch my day around. So I came back and the appointment was ok but the owner (my stylist) kept bragging about how good he is and how many famous peoples hair he has done. Once done, I was really not impressed with the hair and here is what did me in. When I called to schedule my first appointment, I asked about the price and the receptionist had told me that with full foils and hair cut would be $145 with my new client discount. She even had me talk to the owner and confirm that highlight and lowlights would be included in this price. Well when I went up to go pay, the receptionist (a different one) rang me up at $316!!!! WTF?!?! The receptionist said it was because the owner charges extra for his services BUT the only reason I was even booked with him was because my first appointment was super LATE and he offered to make it up to me! Also, he put extra colors in my hair without even consulting the difference in price with me, he didnt even ask if I wanted the extra colors, I just assumed it was just part of the service because it was my first time there and every salon is different. Well anyway, the owner came to talk to me and all of sudden he was rude and actually argued with me and told me that they never give out prices and that no salon anywhere would charge such a low price and told me I must be going to pony shops?!?!?!? INCREDIBLY RUDE!!! I used to go to Charles Penzon in Columbus which was the very high class salon and I never paid over 200 with tip and sometimes even buying shampoos/conditioner! Right after that, I heard him walk to the salon area and trash talk me while I was still there. UNBELIEVABLY BAD CUSTOMER SERVICE!!!!! If your receptionist

tells me an inaccurate price, its not my fault she was not trained properly. Don't argue with me! I would have never even put my foot in that door had I known I would be asked to pay more than double the price that the receptionist told me! Seriously unreal.

S
sara930

05/18/2013

Provided by YP.com

I've been going to this salon for years years and its almost like family. I'm always greeted at the door with a smile and hello and offered a refreshment. All of the stylists are very friendly and take the time to talk about your hair and what you`d like done. I never feel pressured to buy any of the products and my stylist knows I'm on a budget and tells me which products in stores are ok for my hair and which ones to avoid. Scheduling is never an issue, I can come in after work during the week or on a Saturday. And if my regular stylist isn't available I know that I'm in safe hands with ANY stylist there. If you're not already going I suggest you check it out. The quality, services, and prices can't be beat!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Tue - Fri:
Sat:
Extra Phones

Fax: 919-790-1709

Phone: 919-790-1709

Phone: 919-870-6601

Brands
goldwell
Payment method
amex, check, discover, master card, visa
Location
North Ridge Business Park
Neighborhood
North Raleigh
AKA

Dsparada Color Salon

DS Parada Color Cafe, LLC

Other Email

Categories
Hair Stylists, Beauty Salons
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