Ideal Auto

Write a Review919-876-7286

CLOSED NOW - Opens at 9:30am

I had a wonderful experience with iDeal Auto. They provided top notch service! I have a growing family and my husband and I were searching for a vehicle that will accommodate all of our children (all in car seats, 3 to be exact). We found exactly what we wanted, not to mention we received a great trade-in amount for my vehicle, we also received a great deal on the vehicle we ended up purchasing. We were able purchase an awesome warranty as well at an affordable price (they offer several options if you want to add a warranty onto the vehicle being purchased)!!! Their vehicles are affordable and they are willing to work with you on the price, the staff is very friendly and laid back. I never felt pressured, and the care they give their customers is unheard of nowadays! This was the absolute BEST car buying experience by FAR that I have ever had, seriously!!!! The service they provide is just off the charts! I cannot even put into words how impressed and appreciative I am of these guys!!! Will and Brett are just amazing to work with!!!! Great, great guys, you never get that car salesmen feel from this place, believe me these guys are not just there to make a dollar they are sincere people!!! Everyone there seemed very friendly, but of course I have to recommend Will and Brett as they were the two that took such good care of my husband and I. They worked with us, helped us get the payment we wanted, and we had a good time during our whole visit!!! They are genuine, down to earth people. They will go above and beyond to help any way they can to try to give you everything that you want. This was a one of a kind car dealer, and I WILL absolutely recommend them to all my friends and family! Absolutely, completely, whole heartedly, super stellar service!!!!!

DO NOT BUY FROM HERE! My husband purchased a truck from here less than a month ago. There were some issues & these issues were supposed to be fixed (per Scott) prior to purchasing (smelt some antifreeze, checked and it was low). We received a phone call from Scott saying that everything was fixed, so we bought the truck. We took it to a diesel mechanic because we kept smelling antifreeze (after it was purchased) and was told that it has a blown head gasket and that is the reason for the antifreeze smell because it is building up pressure and spewing out the side of the bottle. Well, per Scott, his mechanic "checked it out and everything was fine" & he did not see any problems with the antifreeze. Scott is refusing to fix it because his mechanic checked it out & did not find anything wrong. Did I mention that come to find out his "mechanic" does not work on diesels & that is what the mechanic himself told my husband after we already purchased the truck...this dealer is a rip off.