Mitchell's Hairstyling

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The older, unprofessional looking female, hair dresser there decided she wanted to cut my 3 year old son's hair how SHE wanted to instead of the picture I showed her and refused to give me my money back. I even asked her at the beginning of the cut if she felt leaving the picture up for reference was a good idea, to which she declined. She almost left soap in his hair until I told her to re wash it. I also noticed he had scratches on his neck from the trimmers because she was too rough, I even asked her if she wanted me to hold his head for her, to which again she declined. I shouldn't have paid but I was just in total shock. The manager was apologetic but of no real help sense the hair dressers there are contractors. Seems like where hair dressers with out tallent go to work. When we were there only other customers looked to be in their 80s