Outdoor Power Equipment Sales and Service Dealers for Honda, Kawasaki, Homelite, Poulan, Weedeater, Ryobi, Generac, MTD, many other Brands
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Reviews

MS
M S.

10/27/2015

Provided by YP.com

They are the best in town and work on almost everything...The service is wonderful and the prices are very reasonable (chaper than buying a new one) and if its not worth fixing, he has no problem letting you know that...they are just the best when it comes to your small engine repair

M
michael_h

10/17/2011

Provided by YP.com
Questionable Pricing!!!!!!! B...

Questionable Pricing!!!!!!! Beware!!!!!!!!!!!!



I initiated contact with Precision Outdoor Power Equipment via phone on September 24, 2011 to compare a price quote I received from Cary Mower and Saw to rebuild the carburetor of a Craftsman 6.0.

I was informed a carburetor rebuild would yield a total cost of approximately $45 ($20 less than quote obtained from Cary Mower and Saw).



I delivered the Craftsman 6.0 to Precision on October 10, 2011 to commence restoration of the defective carburetor. In addition, an Echo SRM-210 trimmer was delivered (required replacement of fuel lines).



I accepted the equipment on October 17, 2011; however, unexpectedly, the final cost to rebuild the carburetor yielded $80 (i.e. a 77% increase over the original estimate), whereas replacement of the trimmer fuel lines totaled $55.



How can the final cost of such a standard work order (i.e. carburetor rebuild) differ so dramatically from the original estimate quoted on September 24, 2011? When questioned upon acceptance of the equipment, I immediately encountered resistance and did not receive an adequate explanation to my inquiry.



Given the debatable charges incurred to fix the Craftsman 6.0, I am also questioning the validity of the costs to replace the fuel lines of the Echo Trimmer. How can I confidently accept that these charges were also not inflated (for whatever reason)?



It’s certainly an unfortunate situation when you are not able to trust local businesses in a service-oriented industry to provide quality care with a high-level of honesty and integrity. Ultimately, in hindsight, I should have opted to contract with Cary Mower and Saw for the work needed to repair the two pieces of equipment.

claimed iconBusiness Response10/17/2011

Thank You Micheal I was wondering how you got such a low price It was because we Had not seen the mower but the price was over the phone. I have start now not to give prices over the phone as estimates. From now on It will be only our posted labor rate and parts price. I sorry you had a bad experience. I will do my best to not let It happen again. Jeff

This listing has been claimed by a business representative.
J
jdub23

08/23/2010

Provided by YP.com
Trimmer Repair ASK for a Price FIRST!

I assume my trimmer / hedger is repaired and in good order but I was shocked to find out how much it was. It cost me $64 and all I could tell that was wrong was the primer bulb cracked. My mistake for not getting them to answer how much they estimated for the repair. When I took it in they were not interested in talking too much about the repair and what would be required. I was in a hurry and just assumed it wouldn't be more than $35. Bottom line is that I would look elsewhere for my small engine repairs if I were you.

claimed iconBusiness Response10/17/2011

We do give estimates and not knowing you name I can't respond to this complaint wisely There must have been something else wrong with it and not just the primer bulb. Jeff

This listing has been claimed by a business representative.

More Business Info

Outdoor Power Equipment is in our name

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Brands
briggs & stratton, generac, honda, kawasaki, kohler, subaru
Neighborhood
Southwest Raleigh
Accreditation

Supporting memeber of the EETC

AKA

Precision Outdoor Power Eqpt

Categories
Engine Rebuilding & Exchange, Generators, Lawn Mowers, Lawn Mowers-Sharpening & Repairing
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