Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

R
raleigh29

04/13/2009

Provided by YP.com
There's Better Out There

Rex Family Practice of Wakefield is not worth your time and I say that as someone who only made it as far as the waiting room. I made an appt. a month or more in advance for a physical and since I loved Rex Hospital I figured I'd try the family practice which is near my home. After driving around trying to find the place I entered the waiting room and proceeded to fill out the necessary paperwork for a first time patient. Forty minutes after entering the building I was still waiting in the waiting room when the receptionist called me to the front and handed me back my insurance card and asked me for my co pay. I explained to her that my husband didn't get paid till tomorrow and that there wasn't enough money in our acct. to pay the co pay till then and asked if they could bill me for the $20. She told me that they couldn't do that and that I'd have to reschedule. What an inconvenience and all over $20 that I could pay the next day. I wish I had known how unwilling this practice was to accommodate their patients as my husband had to take the morning off work to watch our three kids so I could go, get up early and not eat or drink anything as they instructed I do so for a physical and make me sit there for 45 minutes just to be told they couldn't see me. Obviously this practice is more concerned about making a dollar than the well being of people.

More Business Info

Hours
Do you know the hours for this business?
Payment method
visa, master card, insurance
Neighborhood
North Raleigh
Categories
Physicians & Surgeons, Physicians & Surgeons, Pediatrics
Suggest an Edit