Silver State Imports Inc

Write a Review919-828-0300

The salesmen are very approachable,knowledgeable, and helpful. Reasonable pricing on the cars. The cars are cleaned and looked over thoroughly before they are put on sale. I would definitely come back again. Great experience

SIX 5-star reviews, all grouped in June and July of 2014? Hmm, are they writing their own fake positive reviews? I checked one of their vehicles and found a major problem with it. They still would not drop the price even one cent. At that point, I should have walked away, but they insisted they knew a place I could get it repaired on the cheap, so I bought it "as is." After getting the vehicle home, I discovered other faulty items (such as the radio, cruise and climate controls not working), and also that the spare tire was missing. I returned the next day to a huge change of attitude. All of their cheery smiles were gone, and their opinion was "Oh well, you should have FULLY checked out the vehicle. The transaction is done now, so it's not our problem anymore. As for the spare tire, somebody must have gotten into the vehicle that we left unlocked overnight and stolen it. We'll see if we can find you another one." So, I phoned or visited them every week for a while, then every month, until I figured out that it was just a load of BS and they had NO intention of ever making good on the deal. Within six months, I would additionally need to get more than $12,000 worth of repairs to that piece of crap they pushed onto me, but the cheapskate penny-pinchers never did even get me a replacement spare tire. AVOID THIS PLACE. They will be your best friends until the transaction is done, then they will stab you in the back.

So I bought my car today from this place so I am writing more about my experience purchasing the vehicle more than the vehicle itself. I had visited various different places some where the salesperson was trying to sell me a specific type of car instead of letting me purchase the car I wanted. We saw this place passing it on the street and thought that we would look around, and they had cars within our price range, < $20,000. As we started looking at the cars, they asked us if we needed help, and we initially declined. After a while we found a couple of cars that interested us within our budget, so we finally went inside and asked about looking inside and eventually test driving the cars. One of the sales guys grabbed the keys for both the cars we wanted to look at and let us go outside to look in the cars. After looking at both cars, we decided on one we wanted to test drive. After driving, we decided that we wanted to see if we could finance the vehicle. It was about 2 hours later that we were able to drive away in a semi-new SUV. The great thing about this place was the whole time I was able to initiate the process each step of the way without being forced to speak with a manager or having my time wasted trying to explain why I didn't want a specific car. The staff were friendly and very enthusiastic about the car, and they even took us out and showed us how each of the features worked. This is the fourth dealer that I have bought a vehicle from, and it is by far the best experience that I have had with dealers. I actually left feeling excited about the purchase that I had just made. They have a good selection of vehicles to chose from, from $5,000 sedans, to the most expensive one being a $30,000 subaru. Being that most of the depreciation of a vehicle occurs within the first three years, you will find a majority of these ones right after that mark so you can get a nice vehicle after someone else has taken the depreciation hit. They do offer Carfax reports, so I would recommend that you look at those before purchasing a vehicle, but I feel that the quality of cars here are top notch. Finally I was able to purchase a $20,000 SUV with financing through this place at a little above 5%. This includes their Warranty program. I would definitely recommend this dealer if you are looking for a laid back atmosphere where you get to make the decisions.

I contacted Silverstate Imports about a used Subaru. The gentleman that I spoke with on the phone was polite and informative. Once I arrived at the dealership, I was immediately greeted by a friendly salesman named Patrick who got the keys to the car and they sent me out on a test drive. The quality of the vehicle was outstanding. They obviously take a lot of pride in the cars they sell. I wanted the car but they had to value my trade-in first. They quickly assessed my vehicle and provided me with a very fair offer for my trade-in. I'm so excited about my new car and I genuinely enjoyed the entire process.

Shopped around for weeks for a car dealt with lots of people over the phone this place gave me the warmth feeling and trust I was lacking every where else great place. Buy my car from here and I know where I can go from now on.