Prestige BMW. Located in Ramsey. N. J. is a vehicle dealership that provides sales and services to its customers. It offers a range of PRE-OWNED and NEW vehicle makes and models and its NEW BMW models include sedans. Convertibles and coupes. The Company offers instant quotes and finance options through online credit application forms. It also has a service and spare parts department that offers repair services for the maintenance of automobiles. It offers BMW service specials that include custom hand washing. Full WAX exterior treatment. Carpeting. Upholstery shampooing and satellite radio systems. Additionally. It offers BMW parts. Such AS convertible WINDSCREENS. Cruise bikes and smart mugs.

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Reviews

C
chris.waszak

07/16/2012

Provided by YP.com
BUYER BEWARE. I bought a ...

BUYER BEWARE.



I bought a CPO 650i convertible here. Key problems with this dealership: dishonest, unethical and nonresponsive after purchase. If you're coming from far away to buy a used or CPO car from here, be careful about wasting your time. I was told the car was in perfect condition by the sales rep. (Anthony Polesina) over the phone. I bought it and it turned out that it had poorly done touchups, frayed seatbelt and scratched/cracked parts, etc.



I was lied to multiple times about the contracts. It was as bad as the business manager (Edward Mayorga) telling me the electronic contract I was signing off was not the contract - that it was the request for loan approval which is why the monthly payment was noted as $85 higher than what it should be. It was the contract and he was trying to scam $5k off me.



Be sure to read every line of the contract and definitely DO NOT believe what they say, because they will lie. Don't be surprised if you buy from this dealership and you can find thousands of dollar "mistakes" in your contract.



Stay away from this dealership. Go elsewhere where they might have at least a little respect for their customers.



AS FOR SERVICE - STAY AWAY



Gave me the option of a Dodge Caravan or a Ford Explorer as my loaner for my just-purchased CPO 650i convertible. Had to make 4 appointments because they forgot to buy a part, then messed up my wax job. Another visit I made they took 3 days to replace tires, fix 3 rims and do a detail. I got the car back with the tire pressure light on, swirls all over my car again from a poor wax job and a triple-bump indent and license plate scratch on my bumper.



GO SOMEWHERE ELSE.

More Business Info

World-class MINI service at independent repair shop prices!

Hours
Regular Hours
Mon - Thu:
Fri:
Sat:
SunClosed
Extra Phones

Fax: 201-327-4921

Brands
BMW
Payment method
financing available
Languages
English, Spanish
Other Emails

Categories
New Car Dealers, Automobile Leasing
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