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Reviews

M
mmhuie

07/30/2008

Provided by YP.com
Terrible Experience

I would not recommend this company. They misrepresented their product and would not follow through on repeated attempts to exchange the item. On May 28, 2008 I purchased a battery for my Dell laptop. The listing described the product as a new PA-12 battery for my XPS model number; however, the battery they shipped was in the PA-13 family and weighed twice as much as my PA-12. I emailed and asked for an exchange. They requested more information which was emailed immediately. No response. In early July after numerous email attempts I did a search, found and called their direct number, which is not listed on their website. They apologized saying they had a mixup with email. The rep assured me the batter was compatible with my computer. I insisted on an exchange. The rep promised to email return shipping information but did not follow through. Subsequent calls and emails have not been returned.

More Business Info

BBB Rating
A+
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Hours
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Extra Phones

Phone: 862-251-4807

Payment method
visa, mastercard, amex, discover
AKA

AmeriMax Advance LLC

Category
Computer Hardware & Supplies
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