Midas
363 State Route 10, Randolph, NJ 07869
Reviews
12/02/2014
Provided by YP.comMy rear defroster does not work, so we went to Midas to get it fixed. Given our work schedules and commutes, my husband and I could only get the car in on a Saturday. They told us they 'do not diagnose' on Saturdays.
A few weeks go by and we finally have a chance to drop the car off on the Friday after Thanksgiving. We get a call on Saturday evening saying that they had just figured out that the problem as something electrical. (diagnosed on a SATURDAY!) Apparently, their electrical guy only works on weekdays, so he would have to come in on Monday to fully diagnose the problem. They did not give us an estimate or anything, but we figured we needed it fixed so we told them to go ahead. We also asked for a new pair of wiper blades.
Monday rolls around, and my husband has a half day. He hasn't yet received another call from them, but figures that they've already had the car for four days, so he would check to see if they'd made any progress. They had not. They claimed replacing the part would cost $200, and that the man hours ($95 per hour) would be $500-600 more.
My husband said we would think about it and that we needed the car. They then told him they had to finish putting the car back together, and he waited for about 15 minutes. They failed to put back several panels. They also charged us $40 for the wiper blades. This has BY FAR been the worst experience we've ever had with a mechanic.
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun Closed - Extra Phones
Phone: 973-366-1663
- Services/Products
- Air & Cabin Filter Air Conditioning Alignment Auto Repair Auto Service Brake Repair Brake Service Brakes Check Engine Light Electrical Service Exhaust Repair Exhaust Service Muffler Repair Muffler Service Mufflers New Tires Oil Chnage Steering Suspension Tire Repair Tire Service Wiper Blades
- Payment method
- discover, master card, visa, amex
- Other Link
https://www.midas.com/newyork/store.aspx?shopnum=4965&dmanum=620
- Categories
- Auto Repair & Service, Auto Oil & Lube, Automobile Accessories, Automobile Air Conditioning Equipment, Automobile Air Conditioning Equipment-Service & Repair, Automobile Parts & Supplies, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive, Wheels-Aligning & Balancing