Allstate Insurance: Erin Gelinas

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Erin Gelinas turned my ten month fiasco with Hyudai Financial around for me - numerous calls from me were not satisfactory - having Erin involved brought swift action on their part - with Erin's help i am now able to put this out of state transaction to rest. Thank you Erin

What wonderful customer service. I wasn't able to get to their office due to prior commitments and the arranged to meet me! I cannot say more about this family business. Would recommend to everyone

I wouldn't usually review an insurance company, but Old Heritage Insurance Agency is EXCELLENT. I have had car insurance through them for 6 years now and have had the various issues here and there with my policies and needing to get paperwork, etc. from them.



Without fail, they are very friendly, extremely fast and efficient, and generally just a pleasure to deal with - I never have to follow up to get things done, which is so refreshing in today's market

A tree fell on my car while it was parked outside my house. It took a full week for Old Heritage to have an adjuster come to look at the car. He didn't tell me when he was coming as Danielle promised he would.



Then Danielle wanted me to come to the office to sign some paper work as the car was totaled. The car was my only form of transportation and it took me about a week to get a friend to drive me there.



When I got there they couldn't find my paperwork! I looked though files for them at the office (which I'm sure is illegal) and I never found my file. I left a hour later without signing the paper work.



Later next week when I FINALLY got a hold of Danielle she said it was locked in an office and that she couldn't mail it to me. I told her that someone has to drive it over to me or mail it and she mailing it was illegal.

Needless to say I got the papers to sign later that same week and mailed it back.



DO NOT UNDER ANY CIRCUMSTANCES USE OLD HERITAGE INSURANCE. I can't express how bad and rude the people are there. The price may be cheap but you really do get what you pay for.