Miller Auto Transport

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I am a local business owner in Redding that wants to refer and hire local businesses when possible. I called Bill at Miller Auto transport to get a quote to deliver a trailer we are having built by a manufacture in ILLINOIS and we need it to be delivered to Redding, CA. The quote to transport the trailer was fair, and all the customers we have previously referred to him have never called complaining about his service, so I felt good hiring Bill after I was assured the job could be done. I gave them the dimensions of the trailer, manufactures phone number, and address if there were any questions. Two days before completion of the trailer I was notified by Bill that he doesn't have anyone scheduled to pick up the trailer yet, I learned that exact pickup and delivery could not be guaranteed because his sub contractors are not in that area yet, but rest assured it shouldn't be too long before delivery ( I wasn't made aware of sub contractors picking up trailer when first talking to Bill, but it was understandable, I figured possible four or five day delay). The day after the trailer was completed he called to notify us that he was told by two separate drivers that the trailer was too wide and would not fit on their truck, (why did he not know this sooner? ) Now he can no longer deliver trailer, and I need to find another company. Bill at Miller Auto Transport has put our company in a difficult position. A completed trailer that is sitting in ILLINOIS, Miller Auto transport had very little, to no regards to their customer they have left abandoned, We have referred dozens of referrals to this company, but will no longer refer or seek estimates from this company.