Petco
27580 W Lugonia Ave, Redlands, CA 92374
Reviews
04/21/2017
Provided by YP.comHorrible customer service, they are exstreamly unprofessional, and do not care for the animals , they have dead fish contantly floating in their tanks
11/25/2015
Provided by YP.comOn 8-28-15 we went to this Petco to buy cat food. According to a sign on the shelf, the cat food we wanted to buy was on sale at 11.99 a bag. We bought 2 bags. When we received our receipt, we noticed that we were charged 14.99 per bag. We brought this to the cashiers attention and she said that it wasn't on sale. We told her about the sign by the bag. She took the manager back to where it was posted and came back and said that since it was still posted they would give it to us at the sale price. They then issued us a credit on the charge card that we used.
When I got my CC statement the next month, neither the charge or the credit was on the statement. Finally the charge was processed on the following statement, but the credit was not there. I called customer service and first they tried to tell me that it wasn't on sale so they couldn't give me the credit. I explained that I have paperwork that says they gave me a credit on my cc, only it never showed on the statement. I also implied that I thought it would be illegal for them to issue a credit and not turn it in to American Express. The CS lady said that she would issue me the credit and that it would take 5-7 days for verification. Well, I just got my statement for this month and the credit still isn't there. I thought it would be illegal to issue someone credit and then not turning it in.
12/18/2011
Provided by Superpages*** This review is only for the Fish Department. *** My boyfriend and I stopped in to buy live stalk for our newly established saltwater aquarium and then realized very quickly that who ever they have managing the Fish department needs to have his/her credentials reviewed. All of the Saltwater fish had Ich; and low and behold so did most of the fresh water fish. They also have a frag take now and how they can sell those frags for as much as they do is ridiculous, especially when 80% of their live stalk in this frag tank is DEAD..!!!!! If not caught and treated quickly Ich can have devastating results on your tank especially salt water.
10/02/2011
Provided by SuperpagesService has always been fantastic for me---but I don't use the "dog-solan" or dog grooming part of the business so I can't rate that. The actual in store shopping experience has been super. Customer sevice a +. However, one thing when I'm at home & looking you up to see your hours of operation, this is not posted. I don't have a house phone to call u---as that is posted. a lot of stores I look up do not post their "open" hours, why is that??? Otherwise happy in Yucaipa.
06/30/2011
Provided by SuperpagesThe staff was rude. They acted like they were doing me a favor by taking my dogs. When I came to pick them up, they brought out the wrong dog. will not got there again
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Brands
- Petco
- Payment method
- discover, master card, debit, visa, amex, paypal, apple pay
- Location
- Citrus Plz
- Neighborhood
- Northwest Redlands
- Other Links
https://stores.petco.com/ca/redlands/pet-supplies-redlands-ca-1123.html
- Categories
- Pet Stores, Aquariums & Aquarium Supplies, Dog & Cat Furnishings & Supplies, Dog & Cat Grooming & Supplies, Pet Food, Pet Grooming